IPT Engineer
Date Posted:
02-13-21 (09:06 PM)
Location:
Pune, Mumbai, MH, India
Salary:
Openings:
1
Description:
Exp.: 2 -5 yrs
Location: Mumbai (Malad), Pune
Job Description:
Good Knowledge in supporting and handling Cisco IPT and Contact center products.
Able to solve problems with general guidance
Candidate should have experience on Voice gateways & Cisco component
Managing Escalations
Should be good in driving calls with customers
Work in shifts.
Follow up and make scheduled call backs to customers where necessary
Candidate should have good knowledge on UCCX/UCCE
