Progressive Staffing - Careers

IPT Engineer


Date Posted:

02-13-21 (09:06 PM)

Location:

Pune, Mumbai, MH, India

Salary:

Openings:

1


Description:

Exp.: 2 -5 yrs

Location: Mumbai (Malad), Pune

Job Description: 

  • Good Knowledge in supporting and handling Cisco IPT and Contact center products.

  • Able to solve problems with general guidance

  • Candidate should have experience on Voice gateways & Cisco component

  • Managing Escalations

  • Should be good in driving calls with customers

  • Work in shifts.

  • Follow up and make scheduled call backs to customers where necessary

  • Candidate should have good knowledge on UCCX/UCCE